If you’ve heard about lean
before, you’ve likely also heard about 5S. It’s been around a long time (ever
since Henry Ford) and is a strategic starting point for many organizations
learning lean.
In this article you’ll
discover:
5S methodology is a set of
five workplace organization practices that work together to achieve two primary
goals:
1. Workplace
efficiency
2. Abnormality
detection
Each of the five practices
start with the letter S and are inspired by a similar word in original Japanese
(see below).
Japanese
Name |
Translated
Name |
Simplified
Name |
Description |
Seiri |
Sort |
Sort |
Sorting is
the practice of eliminating all of the unnecessary items from a work area.
The only items that remain
after sorting activities are those necessary for doing the work and “adding
value.” |
Seiton |
Set in
Order |
Organize |
Set in
order has to do with organizing all of the remaining items and tools so that
they can be accessed efficiently and always be found and accounted for. |
Seiso |
Shine |
Clean |
Shine is
initially about cleaning the work area but more accurately has to do
with inspecting for problems. As
you clean machines and areas, you stand a better chance to detect problems
and abnormalities. |
Seiketsu |
Standardize |
Routines |
Standardize
first deals with standardizing the cleaning activities performed during
“shine” so that they can be performed routinely with minimal ongoing effort.
Standardize also has to do with standardizing the application of the first
2S’s: sort and set in order. |
Shitsuke |
Sustain |
Discipline |
Sustain
means to maintain discipline in carrying out 5S activities. Various audits,
meetings, and other techniques are typically used to promote 5S discipline. |
Even though 5S methodology
has been around for a long time, many companies continue to misunderstand what
it is, how it is used, and how it fits into the bigger picture of lean
manufacturing practices and principles.
5S is not complicated to
understand or even to practice. The key is to do it everyday, with everyone
participating, and in every place within your organization.
In this way, 5S connects deeply with the continuous improvement
philosophy of kaizen.
Watch our introductory video for a six-minute overview of 5S.
The modern version of 5S is an English adaptation of an original
program that has been popular in Japan for decades. There are five S’s in 5S
due to the alliteration of the Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke.
Each of the five Japanese words have added meaning in Japanese
culture that is difficult to capture in English translations. This is perhaps a
reason for some of the confusion around the English equivalents, especially
with “standardize” and “sustain.” (See
Michel Baudin’s explanation).
Some people believe that the
Japanese program was inspired by an original five-step program promoted by
Henry Ford called CANDO.
Some of the imperfections of
translating five Japanese words into English have led to variations of the 5S
terms.
For example, “sweep” is
commonly interchanged with “shine,” and “straighten” is commonly interchanged
with “set in order.”
Regardless of the words that are used, we maintain that
the function of
these terms matters more than the title you
give to them! How much does it matter what words you use as long as you: 1)
still reap the intended benefits of 5S, and 2) can understand each other when
speaking about 5S?
It is commonly expressed by
consultants and lean literature that “if you can’t do 5S, you probably don’t
have the discipline to do anything else.”
There is some merit to this!
5S is a rite-of-passage for organizations learning lean.
Aside from the fact that 5S programs are a common and easy
introduction to lean practices, there are other good
reasons for adopting 5S methodology early in your lean
journey.
While
it is true that 5S leads to a physical transformation of your workplace, it
also inspires an invisible transformation in the thinking and behavior of
everyone working there.
When
sorting and removing junk that doesn’t belong, organizing what remains so it’s
easy to use, and taking pride in your work areas with regular cleaning, you
also dislodge old beliefs, excuses, behaviors, and mindsets.
The opportunity for sorting out needless tools and junk is
endless! Source: 5S Training
5S methodology begins with
the simple practice of sorting out all the unneeded items in a workplace.
Get rid of all the junk and
clutter:
When finished, you should only have the tools, materials, and
items that are essential to
doing the work. Everything else should be returned to where it belongs, sold,
recycled, or in the dump.
By eliminating excess
clutter in the workplace, efficiency is enhanced. Less time is wasted searching
for tools or walking around obstacles. Quality is also improved, since every
unusable item is removed from the workplace.
Although the presence of all
the junk used to hide problems and make abnormalities hard to detect, you
should now be able to see clearly what’s going on in your workplace.
Everything that doesn’t
belong is eliminated!
Red tagging is a simple but helpful tool for sorting
methodically.
Pro Tip: Consider using a red
tag system or question mark box to assist your sorting efforts!
Using a red tag is simple.
It’s a red paper tag that is placed on any item of questionable use. The tag
describes basic characteristics of the item.
It is then placed into a red
tag holding area, where it is held until evaluated for final disposition. If
something is tagged in error, there’s opportunity to catch it and return it to
the workplace.
A simpler version of this concept is the use of a “question mark box” as
illustrated by Felipe Marques at Torre.
Set in order gives a home to every item so it is never lost and
the workplce remains efficient. Source: 5S Training
Now that all the junk is
removed, it’s time to arrange the remaining items into the best configuration
for performing work. That’s why the second practice in 5S methodology is “set
in order,” although some people also call it “straighten.”
Tool foam, hooks, labels,
signs, floor tape, holsters, and more are all used to give every item a home.
Whatever it takes to end tool homelessness!
A famous lean saying
applies: “A place for everything, and everything in its place!”
If there is not a unique place designated to every item, the
item will eventually become misplaced. This leads to reduced efficiency and the
introduction of quality problems.
The essence of shine is inspection! The point is to find
problems. Source: 5S Training
There is a common misconception that 5S methodology is simply
about good housekeeping. This is all the more the case when it comes to the
third practice shine.
Shine (or also known as
“sweep”) has to do with cleaning all workspaces, equipment, tools, floors, etc.
so that they are shiny clean.
But it goes further than
that.
When performing shine, many
discoveries are made:
Each of these discoveries
are opportunities for improvement and abnormality prevention.
If 5S methodology is assumed
to be no more than general housekeeping, these looming problems will go
unresolved and business will continue as usual.
It’s important to appreciate the fact that standardization in
general is central to lean manufacturing methodology. It is not limited to 5S;
it applies to everything!
Standardization is essential to making 5S methodology
stick. Source: 5S Training
Standardization is necessary
so that you don’t backslide to the old status quo. Therefore, standardization
is applied to the first three S’s of 5S methodology to ensure that sorting,
setting in order, and shining is maintained indefinitely.
Originally, standardize
applied to only shine activities, so that cleaning standards were defined for
how to keep the workplace shiny clean. Over time, others expanded the concept
to include sort and set in order.
Examples of standardization
include:
It’s important to appreciate the fact that standardization in
general is central to lean manufacturing methodology. It is not limited to 5S;
it applies to everything!
You must change how you think to be successful with 5S! Source: 5S Training
All of your achievements practicing the first four S’s of 5S are
worthless if you do not sustain them moving forward. Therefore, the last
practice of 5S is sustain.
Sustainment is everyone’s
responsibility, but it is especially the responsibility of management.
Each team member must
believe in and adhere to 5S standards. And every manager must make sure they
“walk the talk” and provide emphasis and attention to these basic practices.
Follow-ups, audits, ongoing training, visual 5S boards, and more
can all assist in the discipline of sustainment.
There is not necessarily one
way to implement 5S. Your plan must take into consideration the size of your
organization, its unique culture, and how prepared your workforce is to engage
in continuous improvement activities.
You must get
buy-in from every level of management in your organization or else 5S will
fail. Or, at best, it will be just for looks and not create a true culture of
kaizen and continuous improvement. It’s not enough for top leadership to merely
agree that 5S is a good idea. Everyone must have some ownership and skin in the
game!
It’s
important to introduce 5S fast enough that you don’t lose momentum. Smaller
organizations might rapidly implement 5S fully in a couple weeks. Larger
organizations might cascade 5S through multiple areas, perhaps requiring 1-3
months to reach initial completion.
Consider
starting in a smaller scale “pilot” area that then becomes an example for the
rest of the organization. Also take into consideration working first in areas
with motivated employees who will be strong advocates of the change.
Senior leaders, management,
frontline operators, engineering, maintenance, and other supporting departments
all must participate and collaborate to be successful. No one is too busy, too
important, or without some kind
of responsibility to ensure 5S succeeds.
Tell people in advance what
will happen as you carry out your 5S implementation plan. Communicating well is
necessary to acquire buy-in and effectively engage all participants and
stakeholders. Most leaders make the mistake of under communicatingwhat they think is obvious or take
for granted (e.g. “but I already told them once!”). Don’t make this mistake!
It will take much
training, learn-by-doing, and reinforcement for 5S to function well. Make sure
your teams are adequately trained prior to
any focused 5S event or else your teams will work inefficiently, be confused,
or run into roadblocks on the day of the event due to poor preparation and
planning. Furthermore, take time to train all frontline supervisors and team
leaders separately and before training all frontline operators.
Plan
your 5S implementation strategy by following our simple step-by-step guide.
5S Methodology Training
Training is not an area you
want to slack off in when it comes to rolling out 5S at your organization!
Since 5S requires the participation and support of every person
in your organization, there
is not one person who can be excluded from training in 5S.
Warning: if you do exclude
groups or senior leaders from going through training, you inadvertently send
the message that 5S has less importance or that 5S does not have everyone’s
full support.
Additionally, if you’re
starting with a focused 5S event, you need everyone to be skilled and ready to
go the day you kick it off. You don’t want to waste time in training when you
could be making change on the production floor.
Tip: we recommend training
management first before the rest of your workforce. This can be done to help
acquire buy-in up front.
Tip: the training of
management should be a “train the trainer” event in which production management
not only learns 5S but is also taught how to then teach their teams. Frontline
operators ultimately look to their immediate supervisor for direction and
leadership. By making your frontline team leaders and supervisors coach and
trainer (as opposed to delegating lean to an outside department), you stand the
greatest chance of achieving alignment and buy-in throughout your organization.
Quality
Glossary Definition: Five S’s (5S)
5S is defined as a methodology that results in a workplace that
is clean, uncluttered, safe, and well organized to help reduce waste and
optimize productivity. It's designed to help build a quality work environment,
both physically and mentally. The 5S philosophy applies in any work area suited
for visual control and lean production. The
5S condition of a work area is critical to employees and is the basis of
customers' first impressions.
The 5S quality tool is derived from five Japanese terms
beginning with the letter "S" used to create a workplace suited for
visual control and lean production. The pillars of 5S are simple to learn and
important to implement:
·
Seiri: To separate needed tools, parts, and instructions from unneeded
materials and to remove the unneeded ones.
·
Seiton: To neatly arrange and identify parts and tools for ease of use.
·
Seiso: To conduct a cleanup campaign.
·
Seiketsu: To conduct seiri, seiton, and seiso daily to
maintain a workplace in perfect condition.
·
Shitsuke: To form the habit of always following the first four S’s.
Below, the Japanese terms are translated into the English
language version of the 5S’s.
Japanese |
Translated |
English |
Definition |
Seiri |
organize |
sort |
Eliminate whatever is not needed by separating needed tools, parts, and instructions from unneeded materials. |
Seiton |
orderliness |
set in order |
Organize whatever remains by neatly arranging and identifying parts and tools for ease of use. |
Seiso |
cleanliness |
shine |
Clean the work area by conducting a cleanup campaign. |
Seiketsu |
standardize |
standardize |
Schedule regular cleaning and maintenance by conducting seiri, seiton, and seiso daily. |
Shitsuke |
discipline |
sustain |
Make 5S a way of life by forming the habit of always following the first four S’s. |
Benefits to be derived from implementing a lean 5S program
include:
·
Improved safety
·
Higher equipment availability
·
Lower defect rates
·
Reduced costs
·
Increased production agility and flexibility
·
Improved employee morale
·
Better asset utilization
·
Enhanced enterprise image to customers, suppliers, employees,
and management
5S EXAMPLE
During meetings with internal and external stakeholders, Kaiser Permanente
Colorado’s Medicaid Enrollment Project Team used the lean 5S tool to improve
the enrollment template, as well as the template process. They implemented the
5S pillars as follows:
·
The fields were sorted and
unnecessary fields were eliminated.
·
The fields were set
into order based on stakeholder input.
·
The team shined by
creating a Microsoft Access database that would not allow duplicate entries.
·
The spreadsheet was standardized by
protecting it and making it a template.
·
A self-sustaining system
was created by using Microsoft Access (to control data format and duplication)
and Microsoft Excel templates (to control spreadsheet format and order).
REFFERENCE :
https://asq.org/quality-resources/lean/five-s-tutorial
https://leansmarts.com/lean-101/lean-5s-methodology/
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